We help our customers to achieve a touchless accounts payable process with greater control and less manual input. Our solutions MediusFlow and Ascendo Invoice (currently offered in Sweden only) enable a high level of fully automated invoice processing — some customers achieve more than a 90% touchless rate. This means our customers have more time to focus on the core of their business, and do what they do best.
Choosing our Future
We realized that our CRM solution was not up to the task. It was complex and only available on-premise — not ideal for a cloud company. With our new solution, we wanted to combine power with ease of use to emphasize availability, performance, visibility, usability and continued development.
Fluido became our choice of implementation and change partner because of their deep knowledge of Salesforce and their easy and pragmatic business approach. Fluido’s company size was also just right for us: large enough to be a solid company with great knowledge, and small enough to be pragmatic and fast-moving. Fluido was one of the partners Salesforce recommended to us, and we’re glad they did. We enjoyed working with the Fluido team, and felt secure in the trust that they could deliver what they promised.
Power and Flexibility
Sales Cloud was implemented with integrations to other systems. Currently we have approximately one hundred users company-wide contributing with their daily activities. In addition, we have another hundred users of Force.com.
Increased Pipeline Visibility and Control
It is clear for us internally that we now have better pipeline visibility, which supports day-to-day pipeline management and forecasting. The pipeline visibility and forecast capabilities enable us to interact with our sales organization like never before. Having a dialogue with the team and planning future actions becomes simple and smooth when we can see where we should grow or accelerate the pipeline.
Our employees are having an easier time with information as this project has made relevant information more accessible across the organization globally. With Salesforce implemented by Fluido, we have better insight into our day to day business and also what lies ahead, including potential future business.
Fredrik André's photo by Jenny Hammar