Siloed data, complex infrastructure
Growing the foundation
“Salesforce has been a great help in examining and understanding the quality of our customer data. When the data quality improves, we can do more.”
- Terhi Tuuna, Head of Customer & Loyalty, Stockmann
Increased customer interaction
All of this comes on top of the benefits Stockmann is getting from more streamlined processes, infrastructure and easy-to-access data. With Fluido’s help Stockmann has laid a solid foundation it can build on for future projects.