Fluido has previously conducted more than 150 Salesforce.com and Force.com projects in the Nordics. Fluido now offers ServiceMax’s full end-to-end field service solution as well, including Salesforce1 integration to facilitate collaboration between sales and service departments with visibility into key data like inventory, work order status and contracts.
“ServiceMax’s partnership with Fluido is a strategic step in our global expansion and our continued success in EMEA,” said Blake Wolff, VP of Business Development at ServiceMax. “Fluido is a proven salesforce.com and ServiceMax integrator that will contribute to our future customer success in the Nordics.”
With ServiceMax's mobile suite, including the ServiceMax iPad app and ServiceMax for Salesforce1, sales and service departments are always in close partnership with clear visibility into inventory and other key aspects of their business. ServiceMax for Salesforce1 extends ServiceMax capabilities to the new platform.
Kai Mäkelä, CEO of Fluido, describes the benefits of the partnership: “ServiceMax is fully integrated with salesforce.com’s Service Cloud. Our customers who use Salesforce can now fully integrate the world’s leading Field Service solution with their salesforce.com solution. Field Service is one of the key development area in many of our customers’ future plans and ServiceMAX excellent solution for most of these ambitions. ”
More information about Fluido and ServiceMax's Field Service Management here.
Tel. +358 44 213 9812
Fluido is the leading Nordic Salesforce and ExactTarget Marketing Cloud consultancy. Enabled by mobile and social channels, new customer behaviours set new standards for companies. The Salesforce.com solutions combined with Fluido’s expert services help companies transform their business into the digital age. Fluido’s team of over 50 professionals has worked with over 150 organizations of all sizes and various business verticals, including several major globally operating enterprises. Customers appreciate our ability to challenge them on their journey becoming customer value driven in marketing, sales, customer service and other processes. Fluido is headquartered in Espoo, Finland with offices in Stockholm, Oslo and Copenhagen. For more information, please visit here.
There are more than 5 million field service technicians in the United States alone, yet today there's no standard technology for managing the way companies of all types and stripes empower them to truly delight their customers in the field. ServiceMax is rethinking field service and delivering on the promise of cloud and mobile software, powering a new era of field service experiences for their customers' customers. The impact of ServiceMax is simple: lower costs, greater efficiency, happier customers; all while increasing revenue. ServiceMax has helped customers on average increase productivity by 31%, service revenue by 14% and customer satisfaction by 16%. ServiceMax customers include large enterprises such as Electrolux, Coca-Cola Enterprises and Elekta, and smaller businesses like McKinley Equipment and Kinetico. Based in Pleasanton, California, they are a company of innovators, thinkers and doers who care passionately about changing the world of field service. To learn more, please visit www.servicemax.com.