10 posts found.

Date selected: June 2022

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Public sector: look beyond technical requirements 

Digitalization efforts seek operational efficiency and business growth by implementing new technology in several parts of the business. The public sector can use it …

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The long road to true customer centricity

For a long time, the majority of companies in Germany, at least in B2C, knew little or nothing about their own customers. Telecommunication companies were among the …

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Incentives & benefits for your loyalty program

In our article “The Long Road to the Customer-Centric Enterprise” we reported on how loyalty programs in a B2C environment can be used to generate data a…

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Boomerang back to Fluido

The grass is not always greener on the other side. Changing jobs is always a risk; the new job might be different than what it said in the job ad, or there are probl…

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Focus on employee experience first – it will reward you with happy customers 

Customer experience and customer-centric thinking have been important topics in many industries for a long time now. Companies have noticed how important it is to fo…

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Fluido’s First Appearance at Salesforce Live in Germany

Less than 48 hours after our warm up party, Fluido DACH took on the next exciting event, making its first appearance at Salesforce Live in Germany as silver sponsors…

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How to use Salesforce Knowledge in customer service

Knowledge articles can be, for instance, FAQ articles, a list of product ingredients, product descriptions, how-to step by step instructions, and many other types of…

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Fluido expanderar i södra Sverige

Fluido, den ledande Salesforce-partnern i Europa, etablerar nu ett nytt kontor i Malmö. – Vi har funnits i södra Sverige i många år. Då kundernas efterfrågan…

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Fluido is expanding in Southern Sweden

Fluido, the leading Salesforce Partner in Europe, is establishing a new office in Malmö. “We have been present in Southern Sweden for many years. Due to customer …

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Warm Up Event Sets the Stage for Upcoming Salesforce Live in Germany

Despite the Munich weather not fully living up to the expectations, 35 people joined our warm up party on the rooftop terrace of the Fluido DACH office in Munich to …

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