Business and Customer Experience Consultant

What you will get to do:

Challenging and rewarding projects with our multinational customers. Working in a project team filled with talented professionals.

What you will be responsible for:

• Understanding customers’ business problems and helping them solve them
• Engaging with customers’ business and technical staff, e.g. in discovery workshops, to find the right solutions
• Challenging the customers’ thinking and status quo
• Managing (smaller) customer projects independently
• Configuring Salesforce and possibly other related tools
• Proactively engaging with customers to find new projects and other opportunities for Fluido
• Understanding of end-to-end the project development from requirement specifications to deployment

The skills we are looking for:

• You have 2 – 3 years of Salesforce experience and/or a solid understanding of some of the following business practices and processes:
  • Sales
  • Customer service
  • Field service
  • Marketing automation
  • Business intelligence
  • Portals / communities
  • eCommerce
• Experience in some of the following:
  • (Management) consulting
  • Project management
  • Agile project methodologies
  • Understanding of both business and IT
  • IT customer projects
• Good communications skills and the ability to talk about Salesforce and other tools in the business context, without going into technical topics.

At Fluido, you will get:

• The support and time of your Team Leads
• The support of our business team to grow personally
• The possibility to attend training and conferences
• A knowledgeable team of experts and a supportive and appropriate environment conducive to performing your work

Questions? Contact careers@fluidogroup.com