(Senior) Salesforce Marketing Cloud Architect (m/f/d), DACH

Fluido DACH is looking for a passionate, knowledgeable (Senior) Marketing Cloud Architect to join our dynamically growing organization and support our Salesforce Marketing Cloud projects. The ideal candidate should have comprehensive experience in the Salesforce ecosystem and demonstrate strong working history in the marketing automation system development and architecture fields.

Responsibilities:

• Proactively engaging with customers to manage their digital multi-channel Marketing Automation projects
• Understand out-of-the-box Marketing Cloud functionality, and have the ability to leverage and tailor these based on customer requirements
• Engaging with customers’ business and technical staff, e.g. in discovery workshops, to find the right solutions for their Marketing Cloud projects
• Challenging the customers’ thinking and status quo
• Translating business requirements into software design
• Creating technical specifications and and run analysis between current and future states
• Developing an end-to-end solution plan and, depending on the project organization, acting as a technical lead for the project from initial kickoff through requirements analysis, design, and implementation phases to go-live
• Conduct technical requirements gathering, review, and architecture sessions
• Clearly articulate and provide technical subject matter expertise to customers and project teams
• Proactively identify and analyse issues / obstacles to determine and recommend appropriate courses of action
• Collaborate with other team members to detail, design, document, understand and/or deliver specifically technical specifications and solutions
• Deliver and execute on technical design solutions, customising where required, using Salesforce Marketing Cloud and other Salesforce Digital Engagement solutions.
• Supporting sales during the pre-sales phase

Qualifications Required:

• Minimum 5 years’ experience on SFMC implementation projects
• Experience in a technical leadership role designing, building, and executing complex automated marketing programs with Salesforce Marketing Cloud
• Experience in leading SFMC implementations and custom integrations
• Excellent interpersonal skills, with the ability to conceptualize and communicate highly detailed technical concepts to technical and non-technical audiences
• Ability to take initiative and lead, motivate, and oversee teams to produce results
• Ability to design system architectures and data models
• Solid knowledge of:
• JavaScript
• SSJS
• AMPscript
• HTML
• CSS
• SQL
• Experience working with APIs – SOAP and REST based APIs
• Team player attitude and ability to work in a high energy business environment
• Excellent English and German language skills both verbal and written

Qualifications Preferred:

• Bachelor’s degree in computer science, information systems, or other technology-related field
• Salesforce Certifications
• Good understanding of other Salesforce solutions (Sales & Service Cloud, Commerce Cloud, Customer 360, Tableau, Mulesoft)
• Leadership skills to facilitate discussions through cross-regional, cross-cultural teams, also remotely
• Experience in other marketing automation solutions eg. Adobe Marketing Cloud
• A strong desire to learn and passion for digital marketing, research and analytics
• Strong understanding of project mgmt methodologies (Agile, SCRUM etc.)
• Understanding of marketing KPIs and analytics

At Fluido you will get:

Challenging, fun & extremely interesting projects with multinational customers in various industries

• Market-leading benefits package
• A chance to work with a passionate, knowledgeable and fun team of experts and a supportive environment conducive to performing your work
• Support and mentoring from experienced leaders to build your career path
• Ongoing training and development opportunities to grow personally
• A working environment & culture where we truly care about what you want to do and how you want to grow and – as said – ensure that work must be fun!