09/01/2023

Den bedste studieoplevelse i verden? Transformer reaktiv studiestøtte til proaktiv studiesucces gennem digital fokus på den enkelte

Fjernstudier på grund af coronarestriktioner har gjort de senere år udfordrende for studerende på videregående uddannelser. Følelsen af fællesskab og engagemen…

Få indsigt med dine data

Uddannelsesinstitutioner kan ligesom alle andre organisationer have fordel af at forstå deres studerende bedre. I dag giver moderne analyseværktøjer i Salesforce …

19/12/2022

The Best of 2022 Fluido LinkedIn

The year is coming to an end and although it has been a challenging one, we are proud of our team dedicated to providing our customers with the best service, while h…

12/12/2022

Salesforce Genie for B2B companies

Many B2B companies rely on their sales force to sell their products or services. However, did you know that 70% of B2B buyers prefer self-service for placing their o…

09/12/2022

Study your data

Like any other organisation, education institutes benefit from understanding their customers, i.e. students, better. Today, modern analytics tools can offer sophisti…

17/11/2022

Empower your employees for frictionless customer service

Customer service has become a differentiator for companies. The need to meet customer expectations while doing more with less has heightened in the last few years. A…

17/10/2022

The great reunion

There is a first for everything, and so was my trip to Dreamforce 2022. I have heard about this great conference throughout my years in the IT-Industry, and finally,…

03/10/2022

My Dreamforce 2022 top picks for education industry part 2: Slack

I must confess I do really like Slack. I use it in my daily work and I find it a great improvement on how work used to be before Slack. I hear many tout Slack as the…

28/09/2022

Employee experience as a fuel for innovation

In the previous blog post, we showed how happy employees could improve the customer experience. In this article, we concentrate on creating a culture where people ar…

27/09/2022

Sustaining universities’ vital business ecosystem

CRM can enable data-driven decisions, helping universities grow and retain student recruitment and engagement. They can also assist in increasing industry engagement…