14/05/2020
Basic Email Marketing Analytics — 4 Things to Remember in the Start
1. The importance of gathering data Email marketing is proven to be an important tool in customer retention, especially when done correctly. Just sending out a bunch…
Read Article31/03/2020
Marketing Automation Governance in a Global Environment
Work smart, not hard One of the positive byproducts for implementing marketing automation in any company is that you rediscover your marketing processes and increase…
Read Article29/01/2020
Find Out Your Best Course of Action with Einstein Discovery
Einstein Discovery is an AI-powered tool that comes as a part of the Einstein Analytics Plus package together with Einstein Analytics. You’re able to get insights …
Read Article19/12/2019
Holiday Greetings from Fluido
Dear Friends, It’s hard to believe the Christmas season is already upon us, and we are preparing for a well-deserved rest with family and friends. From a business …
Read Article29/11/2019
The New Age of Human-Centric Service is Here
The 2019 Dreamforce week in San Francisco was full of interesting news from Salesforce and ISVs. This year, the Service Cloud and Field Service keynotes were aligned…
Read Article13/09/2019
The Secret Sauce for Success with Salesforce
Building a center of excellence Since Fluido became part of the Trailhead Academy Authorized Training Provider Program in the Nordics back in 2011, it has been clear…
Read Article05/09/2019
Why and how leading companies are personalizing their customer service experiences
Personalization of customer service experience is a hot topic. Why? Because we are living in a world of endless options and an empowered buyer. Customers can switch …
Read Article09/08/2019
Bringing your data to life with Einstein Analytics
Now that we’ve clarified this, we can move to how Einstein Analytics fits in the picture. Einstein Analytics helps businesses to understand the vast amount of data…
Read Article07/08/2019
An Evening under the Stars
As the food vanished from plates, our appreciation and respect grew — and not just for each other’s cooking. We learned more about each other, with our talents a…
Read Article04/06/2019
Is Self-Service a Viable Alternative for Complex B2B Sales?
Now the same type of technology can also give many business buyers greater control in purchasing for their companies. However, some research indicates that by 2023 t…
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