Salesforce Solutions Overview
Industry 4.0 is about creating new business models and doing smarter decisions in a connected world of humans, machines and devices. It is about doing more in less time, creating new opportunities, a transformation of physical products sales to services and exploring new ways of operating that fundamentally changing the business model manufacturing companies today.
The fourth industrial revolution is also about adapting to a new reality — it is vital to have the right technology platform to handle new business and delivery models. Digital transformation will be a success for those who can connect information technology with operations, and create a holistic view of the customer across processes and functions.
Fluido Industry Teams
Fluido supports many leading European manufacturers on their journey toward a digital future with Salesforce. Our industry expert teams can help you to connect the dots between data, processes and systems to deliver a future-proof customer platform based on Salesforce best practices.
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Industry 4.0: end-to-end solutions
IoT & Field Service
Intelligent dispatching, routing and predictive maintenance schemes that are enabled through artificial intelligence and IOT can be enormous cost savers and have a great impact on customer satisfaction.
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At the core of Industry 4.0 technology is data and intelligence to empower you with recommendations, predictions and automation. Einstein Artificial Intelligence works across processes ultimately it helps you concentrate on what matters the most — your customers.
Integration & Analytics
Digital transformation changes expectations: everyone wants better service, faster delivery, less cost. Data enables your transformation journey with a seamless experience across applications and devices. With Salesforce Analytics Cloud you can drive your transformation and make better decisions based on real insights.
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CPQ & Efficiency
Pricing, product configuration, renewals management and quotations can be time-consuming and complex processes if handled manually — but implementing a CPQ solution will increase efficiency and add a layer of quality assurance to your offers. Fluido has a dedicated CPQ team with deep knowledge of product modeling, business processes and industry-leading solutions, such as Tacton CPQ, to help you streamline your quoting process.
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B2B eCommerce & Self-Service Communities
B2B eCommerce platforms and self-service communities are a necessity for enterprises as the B2B space goes digital. CloudCraze and Salesforce Communities deliver unbeaten value, keep your customers close and transform your business models. Responsive templates and stylish design ensure that the b2b customer experience is no longer behind that of the b2c world.
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In Intelligent Industry there is no longer a disconnect between marketing and sales. Delivering strategic and personalized marketing programs and getting actionable insight on customer preferences throughout the customer journey will be an integral part of any b2b sales and marketing organization. Salesforce Pardot delivers a fully connected experience with the Salesforce platform to deliver this vision.
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Wärtsilä: Service Around the Clock
Fluido assembled a team with the right skills and, together with Wärtsilä’s personnel, built a unique service portal tailored to the needs of Wärtsilä’s customers.
Are Increases Field Service Efficiency and Transparency with Salesforce
With Field Service Lightning, Are Oy elevates their service operations to new heights.
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Country Service Lead