Industry 4.0
Salesforce Solutions Overview

Industry 4.0 is about creating new business models and doing smarter decisions in a connected world of humans, machines and devices. It is about doing more in less time, creating new opportunities, a transformation of physical products sales to services and exploring new ways of operating that fundamentally changing the business model manufacturing companies today.

The fourth industrial revolution is also about adapting to a new reality — it is vital to have the right technology platform to handle new business and delivery models. Digital transformation will be a success for those who can connect information technology with operations, and create a holistic view of the customer across processes and functions.

Fluido Industry Teams

Fluido supports many leading European manufacturers on their journey toward a digital future with Salesforce. Our industry expert teams can help you to connect the dots between data, processes and systems to deliver a future-proof customer platform based on Salesforce best practices.

 

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Industry 4.0: end-to-end solutions

IoT & Field Service

Intelligent dispatching, routing and predictive maintenance schemes that are enabled through artificial intelligence and IOT can be enormous cost savers and have a great impact on customer satisfaction.

 

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Einstein AI

At the core of Industry 4.0 technology is data and intelligence to empower you with recommendations, predictions and automation. Einstein Artificial Intelligence works across processes ultimately it helps you concentrate on what matters the most — your customers.

Integration & Analytics

Digital transformation changes expectations: everyone wants better service, faster delivery, less cost. Data enables your transformation journey with a seamless experience across applications and devices. With Salesforce Analytics Cloud you can drive your transformation and make better decisions based on real insights.

 

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CPQ & Efficiency

Pricing, product configuration, renewals management and quotations can be time-consuming and complex processes if handled manually — but implementing a CPQ solution will increase efficiency and add a layer of quality assurance to your offers. Fluido has a dedicated CPQ team with deep knowledge of product modeling, business processes and industry-leading solutions, such as Tacton CPQ, to help you streamline your quoting process.

 

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B2B eCommerce & Self-Service Communities

B2B eCommerce platforms and self-service communities are a necessity for enterprises as the B2B space goes digital. CloudCraze and Salesforce Communities deliver unbeaten value, keep your customers close and transform your business models. Responsive templates and stylish design ensure that the b2b customer experience is no longer behind that of the b2c world.

 

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Marketing Automation

In Intelligent Industry there is no longer a disconnect between marketing and sales. Delivering strategic and personalized marketing programs and getting actionable insight on customer preferences throughout the customer journey will be an integral part of any b2b sales and marketing organization. Salesforce Pardot delivers a fully connected experience with the Salesforce platform to deliver this vision.

 

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Tobias Mangerich

Country Service Lead

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