Our work — Intrum

A global view of the customer

As a market-leading credit management company, Intrum has wide-ranging expertise in debt collection services in 24 countries in Europe plus Latin America. Intrum has more than 9,000 experienced employees in our group. Together with Intrum we worked to consolidate multiple CRM systems to a one global view of the customer in Salesforce, aligning processes, KPI's and data across regions and functions. The project was completed in 5 1/2 months well ahead of time and budget. See video below to understand our engagement with Intrum.

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Reference — BI Norwegian Business School

BI Norwegian Business School: Transforming the Student Experience

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