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Top picks for the Dreamforce week

Start your day inspired and full of energy Due to the time difference, many of us European visitors are waking up early in the morning. For the first time, Fluido an…

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Fluido Favorites: Summer’18

On a GDPR note: Make Users’ Personal Data Unusable by Salesforce at Their Request You can now completely scramble and anonymize customer data inside your Salesforc…

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How can CPQ solutions boost your bottom line?

CPQ is currently one of the hottest topics around CRM. Increasingly many companies are improving their operational efficiency by streamlining their lead to delivery …

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Fluido Favorites Summer’17

Lightning Experience Lightning experience has gone a long way since its first release in 2015 and now we feel that it’s so good that most companies should migrate …

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Salesforce Xchange EMEA Recap

Cloud technology has transformed E-Commerce There is a buzzword that you hear all the time around E-Commerce: Omnichannel. Omnichannel is about harmonizing the buyin…

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Social Media: the Future of Customer Service

Responding to a complaint on social media increases customer advocacy by up to 25%, conversely not responding to a complaint decreases customer advocacy by as much …

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Fluido doubles its Salesforce Admin training power

This dynamic duo has more than 20 years of combined experience implementing and managing Salesforce projects. The expertise they bring consolidates Fluido’s po…

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Release Favorites: Salesforce Spring ’17

Here we are again! Salesforce Spring 17 release is out soon and we are excited to see new functionalities which take place. Salesforce customers contributed and vote…

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​Surfing the Analytics Wave

Imagine the difference in grocery shopping between the past and now: in the old times, people used to go to a salesperson standing behind the counter and tell them w…

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Release Favorites: Winter ’17

It’s getting colder outside, so make some tea or coffee, get comfortable and take your time to check what is new with the Salesforce Winter’ 17 release. What you…

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