Transform Your Knowledge Base: Turning Data into Actionable Insights

Is your knowledge base falling short of what your customers and service teams really need?

Join us for this webinar to discover how Salesforce Agentforce transforms everyday data — like call transcripts, chat conversations, and case histories — into actionable knowledge.

You’ll learn how to:

• Convert raw organisational information into customer-ready knowledge articles.
• Keep your knowledge base fresh and relevant with real-time updates.
• Empower customer-facing agents to deflect cases and deliver faster, more accurate responses.
• Enable internal teams with the insights they need at their fingertips.
• Say goodbye to outdated content and hello to a dynamic, AI-driven knowledge strategy that evolves with your business.