Demo Jam Helsinki: Agents in Action

Step into the future of enterprise AI at Salesforce Demo Jam Helsinki- where real-world use cases meet live, applied innovation.

Join us and discover how leading organisations are already putting AI agents to work at scale. Together with Finnair, we’ll showcase how intelligent automation is transforming one of the most complex customer service processes: dispute handling.

What if every dispute email could resolve itself- before an agent even opens it?

In our session with Finnair, you’ll see how Salesforce Email-to-Case and AI combine to make this possible today. The moment a dispute request arrives, AI instantly:

• Reads and understands the email and all attached documents — even complex legal correspondence

• Extracts key details using predefined business rules and prompts

• Updates and enriches the case automatically

• Surfaces and links related records

• Creates new records where needed — without manual input

All of this happens in seconds, before a human ever touches the case.

Why Attend

• Experience live demos from Salesforce partners and customers

• Learn how AI agents are being applied across industries and Salesforce Clouds

• Gain practical, step-by-step guidance for your own AI journey

• Connect with both business and technical leaders driving transformation

Seats are limited — secure your spot and see AI agents in action.

Would you like to talk to us before the Demo Jam? Don’t hesitate – click here to reach out to us.