Season’s Reflections: Gratitude, Growth, and What Comes Next

Thomas Johanson
CEO, Fluido

Our diversity, experience, passion, and scale have enabled us to navigate uncertain times and deliver across the full suite of Salesforce products and industries. Today, I truly see us as an end-to-end Salesforce partner.

The moments that stand out most are the ones where I and we have had the privilege to meet you in person, like at our most recent  November event in Finland. Those conversations remind me why we do what we do, building partnerships that make a lasting difference.  I am looking forward to meeting you at such events in the coming year.

This year wasn’t just about numbers and milestones—it was about people, collaboration, and innovation. Together, we’ve delivered numerous Agentforce projects and executed on our AI strategy through initiatives such as:

• client.ai – Guiding you on Agentforce use cases and helping build your AI muscle

• services.ai – Making consulting smarter, development faster, and challenging the status quo

• overhead.ai – Automating the internal work that nobody really wants to do

These successes belong to all of us. We know the future demands speed and intelligence, and that’s exactly what we’re delivering, leveraging AI where it makes sense, securely, and in alignment with your goals.

Looking ahead to 2026, we’re excited to continue this journey with you. Our focus remains on innovation, reliability, and creating value that truly matters. We have some exciting plans in the pipeline, and I can’t wait to share them with you soon.

On behalf of our entire team, thank you for your trust and partnership. Wishing you and your loved ones a joyful holiday season and a prosperous New Year.