Blog and news

21/05/2019

Here is the problem: Silos prevent excellent customer experiences

Which silos can you identify? ‘Silo effect’ is a business term that refers to a situation where information is not adequately shared throughout an organization, …

True transparency: Why exposing internal processes to your customers pays off

Time to achieve genuine customer-centricity ‘Customer-centric’ is the buzzword of the century. Every modern business aims for it. However, when creating processe…

25/04/2019

The customer journey stages we tend to forget

Too complex to follow ‘Customer journey’ is a term used to describe the customer’s experiences throughout the lifecycle of a customer relationship. It includes…

11/04/2019

What prevents great marketing automation? 5 common reasons

1. Marketing automation is not only a technology When talking about marketing automation, we usually speak about it in the context of technology. IT infrastructure, …

04/03/2019

Miroslav Found the Kind of Balance That He Loves at Fluido

Balance in life is supremely important to Miroslav. Although he admits that sometimes to find balance one must first explore opposite extremes. After studying comput…

01/03/2019

Work at Fluido is Flexible and Fun – Rodrigo C.

Photography is another of Rodrigo’s interests, and he’s currently taking a course to develop his skills. In his previous work as an SAP consultant in Mexico, he …

20/12/2018

Holiday Greetings from Fluido

Dear Friends, What an amazing year 2018 it has been again! Looking back, I once again feel humbled about the tremendous growth and success we’ve experienced during…