Blog and news
09/04/2025
How universities can gain a holistic view of their students with Salesforce for Education
Universities have the means to bring student data together, but the challenge lies in making it more accessible, actionable, and seamlessly integrated into their ope…
Read Article07/04/2025
Partnerships support business agility
In the digital and AI world, where everything is moving fast, if we are slow in delivering values, we will lose the competition and, thereby, business. Traditional w…
Read Article18/03/2025
Unlock actionable insights with CRM Analytics
Enterprises can tap into their CRM data to automate sales and marketing processes, optimise customer interactions, and streamline reporting, among other activities. …
Read Article23/01/2025
Personalise the learning experience with Salesforce for Education
A good example is Salesforce Education Cloud, an AI-powered industry cloud for education. As part of the Salesforce ecosystem, it delivers a 360-degree view of each …
Read Article18/12/2024
AI in higher education: Offer personalised admissions guidance through Agentforce
The widespread use of legacy systems and manual processes doesn’t make things any easier, as there is a growing need for automation. This technology can result…
Read Article11/12/2024
7 Strategic benefits of implementing Salesforce’s Agentforce
According to Goldman Sachs Research, artificial intelligence (AI) increases work productivity by an average of 25%. Generative AI, in particular, can boost productiv…
Read Article5 Ways companies can leverage Agentforce to achieve personalisation at scale
Consumers expect personalised experiences at every touch point and across all channels. Providing them with intuitive interfaces, tailored interactions, and product …
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