How we create value for you
We use our experience in the sector to help you take advantage of Salesforce to generate successful outcomes for your institution, your students, your alumni and your strategic partners.
From strategy and design to implementing solutions and support, we offer an end-to-end service as a trusted strategic partner.
See our work
Industry Partners
Give the strategic partners a way to streamline their experience with the institution, and the institution gains visibility into all interactions.
Alumni
Help alumni build relationships with each other, staff, and students. Draw on better insights into the alumni to develop executive education and philanthropic opportunities.
Prospective Students
Engage prospective students with personalised opportunities while allowing the institution to better match the applicants to their offering.
Learner Experience
Guide the learner through their own personalised journey, highlighting support opportunities that both improve student retainment and experience.
Customer & Employee Experience
Transforming Student Service Processes with Advisor Link
In this session, Aalto University will present the Student Experience subset of their Digital Transformation program. Most specifically – how the university came together with their partner and successfully implemented Advisor Link to streamline their student service processes whilst a global pandemic underway. You’ll discover how Aalto University teams, in unison with their partner, improved the quality of the student services and drive student success.
Watch“Let the teachers teach” – Salesforce for teachers
A blog by a former teacher in Finland and a present-day Salesforce consultant looking at solutions that Salesforce Education Cloud offers to enhance the teachers’ employee experience during rapid change.
ReadThe best student experience in the world? These are the lessons higher education institutions should take from the business world
In the business world, customer experience is already a familiar concept. It is formed in every encounter between the customer and the company. Correspondingly, the student experience is created in every encounter between the student and the higher education institution, whether the student is participating in remote lectures, enrolling for courses in the online service or in connection with study services.
ReadSucceeding in the Digital Era
Taking The Leap For Learning with Salesforce – How Aalto is Rethinking Academic Experience
At Aalto University, digitalisation is seen as a way to adapt to the constant changes in the world and offer even better student experiences. How does Salesforce support Aalto in the change? In Fluido’s partner speech, Aalto University Manager, Leap for Learning, Milla Vaisto-Oinonen, will talk about the topic.
ViewThe New Era of Digital Experience in Higher Education
We’ve seen years of digital transformation in just a few months. With an increased emphasis on remote learning, lifelong learning, and quick upskilling and reskilling, as well as increased competition in the education sector, it is vitally important for higher education institutions to ensure a great digital experience for all stakeholders to stay relevant.
In this on-demand webinar, you will learn how your institution can provide a personalised digital experience and get inspired by the peers in your industry on how they are approaching digitalisation in higher education.
ViewIncreasing Digital Competitiveness for Business Schools
Join us in a discussion with the CDO of BI Norwegian Business School Elin Borrebaek on how BI has adapted to the challenges in the new normal and the role technology plays in their digitalisation strategy to support their business requirements.
ViewConnect with a superhero
Kari Poutanen
Global Industry Lead, Education
kari.poutanen@fluidogroup.com
