Meet us at the Salesforce events

Welcome to a new era of business transformation. Today, success requires more than just keeping up with the changing landscape of technology, markets, and competition. It requires reimagining the very foundations of how businesses operate and grow.

These Salesforce events bring European leaders and innovators together to explore the latest strategies and solutions for driving change in their organisations. We are proudly sponsoring these events. Get ready to be inspired and challenged and have fun with like-minded trailblazers!

Our customer’s triumph:

VTT: AI-proofing sales and customer experience

Discover how VTT embarked on a transformative journey with Salesforce and Fluido to renew their CRM system and, ultimately, cultivate a new sales and customer relationship culture. Besides achieving a 360-degree view of their customers and streamlined sales processes, they set the stage for future AI integration.

Further reading

Benefit from your customer data

Companies are increasingly trying to put the customer at the centre of their actions and thoughts. With a data-based understanding of the customer, your marketing activities can be more efficient, and the customer’s loyalty can increase.

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My predictions for marketing automation trends 2023

Fluido’s Marketing Automation Practice Lead, Milla Hallanoro, looks into the year ahead. What are the current trends in the marketplace?

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Empower your employees for frictionless customer service

The customer service representatives may interact with the customer less due to self-service but become more focused when something unexpected happens. Are they empowered to provide the frictionless service customers expect?

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Industry knowledge is power

Industry knowledge should be highly valued when selecting technology vendors. Read our six tips for choosing the right partner for your digital journey.

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Empower your customers with self-service

Self-service is becoming a more prominent feature in today’s customer service. Be it chatbots or knowledge banks, it offers clear benefits to both customers and companies alike.

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Webinar: How to succeed with eCommerce

Did you know that 70% of B2B buyers prefer digital self-service to place their orders? Their preference for online purchasing is easy to understand: the convenience, speed and amount of information available all speak for themselves.

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Accelerate your digital transformation

Many manufacturers understand that their future depends on learning to do business like digital natives. In this guide, we will look at how manufacturers can hone their strategy for digital transformation from three central perspectives: managing digital experiences, utilising data and leading change.

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