1 1

Salesforce for consumer goods, retail, and logistics

We understand what it takes to deliver seamless digital-first customer experiences throughout the channels and how to build and execute winning strategies with connected Salesforce technology for b2b and b2c businesses. We help you with our extensive experience in transforming organisations with Salesforce technology covering sales, marketing, digital commerce, and customer service.

Businesses are transforming faster than ever. The focus needs to be on operational agility and fast yet sustainable value creation to have a competitive advantage in meeting the rapidly changing customer expectations of your b2b and b2c customers.

See our work

Fazer

Fazer: Creating the MyFazer Community

Fluido helped Fazer to make their direct-to-consumer strategy come true by creating the MyFazer Community. The results can be seen both in over 60 000 community members and sales numbers.

Les mer

Stockmann

Stockmann: a foundation for transformation

Fluido's flexibility combined with Salesforce’s versatile products and features meant Fluido could genuinely offer excellent support and tools for Stockmann’s transformation journey.

Les mer

Posti

Posti: Building an effective B2B marketing funnel

Fluido built a complete analysis and reporting mechanism for the B2B marketing funnel of Finland’s leading logistics service provider: Posti. The project received a customer rating of 4.9 stars.

Les mer

Finnair

Finnair: Transforming customer experience

Finnair provides consistent and personalized customer service across multiple channels and markets with Salesforce Service Cloud.

Les mer

Avinor

Avinor: Bringing customer centricity to marketing

Avinor uses Salesforce Marketing Cloud and Fluido expertise to connect with their customers and to create the best personalized travel experience.

Les mer

Wilhelmsen

Wilhelmsen: Tools for transformation

Together with Fluido and Salesforce, Wilhelmsen has improved both efficiency and customer satisfaction giving them a competitive edge.

Les mer

Miljonlotteriet

Miljonlotteriet: Understanding and reducing customer churn

Miljonlotteriet wanted to utilize the millions of records of historic data for predicting the patterns of customer churn and preventing it with smart customer engagement.

Les mer

Read our blog

Empower your employees for frictionless customer service

Les mer

My predictions for marketing automation trends 2023

Les mer

The long road to true customer centricity

Les mer

Download our eBooks with following articles

The evolution of customer service

Les mer

Strategic Guide to Marketing Automation

Les mer

Gain insights on your customers with your loyalty program

Les mer

Connect with a superhero

Maurus Puttonen

Global Industry Lead for Retail, CPG and Logistics

Certificates

    Fluido Finland
    Fluido Sverige
    Fluido Norge
    Fluido Danmark
    Fluido Tyskland
    Fluido Benelux
    Fluido Storbritannia

    © Copyright 2024 • Fluido • All rights reserved. | Privacy Policy.