Transform your business with Salesforce CRM

Fazer needed a unified view of their customers and together with Fluido adopted Data Cloud, Salesforce’s customer data platform. Fazer can now effectively segment customers based on data, and drive targeted marketing campaigns for increased MROI.

Fluido helped Fazer to make their direct-to-consumer strategy come true by creating the MyFazer Community. The results can be seen both in over 60 000 community members and sales numbers.

Fluido helped Posti, Finland’s leading logistics provider, optimize its B2B marketing funnel by integrating data from Salesforce, Google Analytics, Supermetrics, and Power BI. This allowed Posti to better understand the impact of marketing activities on sales, improving ROI and lead-generation insights.

VTT is a leading government owner research organisation in Finland focused on driving innovation through science and technology. They’re directing all inbound leads to Agentforce SDR, allowing their team to focus on what matters most- building stronger relationships with customers and advancing their research initiatives.

Salesforce’s Agentforce lets you create custom AI agents to automate tasks, enhance productivity, and deliver personalised customer experiences. Seamlessly integrated into your systems, it empowers smarter decisions and innovation.

Agentforce uses AI to transform customer data into personalised experiences, automating outreach, lead management, and support across multiple channels. Enhance every stage of the customer journey with tailored interactions that drive results.

Salesforce’s Agentforce boosts productivity and efficiency with AI-driven autonomous agents. Key advantages include cost savings, enhanced customer satisfaction, increased sales, streamlined content creation, and data-driven insights. It helps businesses automate tasks, personalise experiences at scale, and improve decision-making, allowing teams to focus on high-value work.

To succeed with Salesforce, building a strong partnership is essential. Focus on three key elements: mutual commitment, clear communication, and a skilled, aligned team. Aligning goals, fostering open dialogue, and ensuring technical expertise will set the foundation for success and help avoid costly mistakes.