Salesforce Sales Cloud

Salesforce Sales Cloud enables businesses to implement tailored sales processes and workflows while seamlessly integrating with other systems to support specific sales strategies and goals. Sales Cloud empowers sales teams to manage leads, opportunities, and customer interactions efficiently, leading to stronger relationships and increased sales performance. By automating manual tasks, Sales Cloud enhances efficiency and productivity, freeing sales representatives to focus on selling.

By centralising sales data, the solution provides a comprehensive view of customers, enabling personalised engagements and delivering exceptional customer experiences. Real-time visibility into the sales pipeline is a game-changer. Data-driven sales enable sales teams to target the right prospects, personalise engagements, and predict customer needs, resulting in higher conversion rates and improved sales performance.

Main use cases for Salesforce Sales Cloud

Identify and retain the most profitable customers.

Improve the profitability of others. By leveraging its comprehensive features, sales teams can gain deep insights into their customers, including contact information, purchase history, and engagement activities. This holistic view empowers sales professionals to personalise interactions and tailor their approach to meet customer needs effectively, fostering stronger relationships and driving customer loyalty.

Align marketing & sales to turn leads into customers that generate business revenue for a lifetime.

Sales Cloud allows businesses to efficiently capture, track, and manage leads throughout the sales funnel. From lead generation and qualification to opportunity tracking and conversion, the platform provides a centralised hub for sales teams to prioritise and nurture their prospects, ensuring a seamless transition from lead to opportunity.


Sell smarter and base your decisions on data.

By leveraging historical data, pipeline visibility, and AI-driven insights, businesses can make informed decisions and effectively allocate resources. Sales analytics provide detailed performance metrics, enabling sales teams to identify trends, evaluate individual and team performance, and optimise sales strategies for improved outcomes.

Bring your experts together to serve your customers.

With Sales Cloud collaboration and communication capabilities, organisations can remove silos, promote cross-functional collaboration, and create a unified approach to sales and customer engagement. This not only improves internal efficiency but also enhances the overall customer experience by ensuring that sales, marketing, and delivery teams work together seamlessly to meet customer needs and expectations.

Our Approach

At Fluido, we are committed to delivering exceptional value to our customers by adopting a user-centric approach in all that we design and build. We understand that the success of any Salesforce implementation lies in its adoption and usability by end-users. That’s why we prioritise user experience and engagement, ensuring that the solutions we deliver are intuitive, efficient, and aligned with our customers’ specific needs and objectives.

We collaborate closely with our customers to understand their long-term business goals and growth plans, ensuring that the solutions we design can scale as their business expands. By leveraging our deep expertise in Salesforce and our knowledge of industry best practices, we guide our customers towards a solution architecture that is scalable and future-proof. This means we use out-of-the-box features and functionality whenever possible, enabling faster implementation and reducing the risk of compatibility issues with future platform updates.

Expand your Sales Cloud with additional products:
Salesforce Maps
Salesforce Enablement
Salesforce Engagement
Einstein for Sales Cloud

5 considerations to ensure a successful CPQ project

In this webinar we guide you through 5 different areas that are critical for making your CPQ journey a success story. We’ll also give you concrete examples of how these areas influence the implementation.

Connect with an expert

Jenni Salmenkangas

Sales Cloud Practice Lead

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