Salesforce for Consumer goods, Retail and Logistics

Fazer

Fazer: Creating the MyFazer Community

Fluido helped Fazer to make their direct-to-consumer strategy come true by creating the MyFazer Community. The results can be seen both in over 60 000 community members and sales numbers.

Stockmann

Stockmann: a foundation for transformation

Fluido's flexibility combined with Salesforce’s versatile products and features meant Fluido could genuinely offer excellent support and tools for Stockmann’s transformation journey.

Posti

Posti: Building an effective B2B marketing funnel

Fluido built a complete analysis and reporting mechanism for the B2B marketing funnel of Finland’s leading logistics service provider: Posti. The project received a customer rating of 4.9 stars.

Finnair

Finnair: Transforming customer experience

Finnair provides consistent and personalized customer service across multiple channels and markets with Salesforce Service Cloud.

Avinor

Avinor: Bringing customer centricity to marketing

Avinor uses Salesforce Marketing Cloud and Fluido expertise to connect with their customers and to create the best personalized travel experience.

Wilhelmsen

Wilhelmsen: Tools for transformation

Together with Fluido and Salesforce, Wilhelmsen has improved both efficiency and customer satisfaction giving them a competitive edge.

Miljonlotteriet

Miljonlotteriet: Understanding and reducing customer churn

Miljonlotteriet wanted to utilize the millions of records of historic data for predicting the patterns of customer churn and preventing it with smart customer engagement.

The evolution of customer service

Strategic Guide to Marketing Automation

Gain insights on your customers with your loyalty program