Salesforce for Consumer goods, Retail and Logistics
We understand what is takes to deliver seamless digital-first customer experiences throughout the channels, and how to build and execute winning strategies with connected Salesforce technology for B2B and B2C businesses. We help you with our extensive experience in transforming organisations with Salesforce technology covering sales, marketing, digital commerce and customer service.
Businesses are transforming faster than ever and focus needs to be in operational agility, fast yet sustainable value creation to have competitive advantage in meeting the rapidly changing customer expectations of your B2B and B2C customers.
See our work
Fazer: Creating the MyFazer Community
Fluido helped Fazer to make their direct-to-consumer strategy come true by creating the MyFazer Community. The results can be seen both in over 60 000 community members and sales numbers.
Stockmann: a foundation for transformation
Fluido's flexibility combined with Salesforce’s versatile products and features meant Fluido could genuinely offer excellent support and tools for Stockmann’s transformation journey.
Posti: Building an effective B2B marketing funnel
Fluido built a complete analysis and reporting mechanism for the B2B marketing funnel of Finland’s leading logistics service provider: Posti. The project received a customer rating of 4.9 stars.
Finnair: Transforming customer experience
Finnair provides consistent and personalized customer service across multiple channels and markets with Salesforce Service Cloud.
Avinor: Bringing customer centricity to marketing
Avinor uses Salesforce Marketing Cloud and Fluido expertise to connect with their customers and to create the best personalized travel experience.
Wilhelmsen: Tools for transformation
Together with Fluido and Salesforce, Wilhelmsen has improved both efficiency and customer satisfaction giving them a competitive edge.
Global Industry Lead for Retail, CPG and Logistics