Power your digital transformation
Salesforce for Energy & Utilities
Use data to energise your digital-first customer engagement
Consumers prefer using digital channels with their energy providers. At the same time, companies need to tightly integrate their digital services with the service offered by customer service agents for a seamless customer experience. Currently, there are gaps in the experience, so the energy and utilities sector needs to develop its services to answer these needs.
Download this guide to understand:
- How to take advantage of data and use that to manage digital customer engagement
- How to develop customer-centricity and customer journey
- How to offer personalized service and self-service
Now is the time to transform your business. And it is not about some shiny new technology program magically solving all problems. It’s about better collaboration and engaging with customers, being more efficient, and making more informed decisions based on data.
How Salesforce Energy & Utilities Cloud can boost your digital transformation
Move your customers to the center of both your service and engagement with the Salesforce Energy & Utilities Cloud. Empower your organisation for personalised and responsive services by centralising all your customer data on one single and flexible platform.
Fluido Guide: Strategy and Advisory Services
Strategy services that provide clarity, direction, optimal design and risk reduction to all parts your Salesforce investment.
Salesforce Manufacturing Cloud Quick Start Package
Salesforce Manufacturing Cloud Solutions are revolutionizing the way manufacturers operate - from front-to-back office processes, selling motions, and the entire Customer Lifecycle Experience (CLM). Manufacturers can take advantage of Fluido’s Manufacturing Cloud Strategic MVP Offering to implement the Salesforce platform quickly and efficiently, preparing your organization to leverage “Phase 2” and “Phase 3” capabilities of Manufacturing Cloud like rebate management, warranty management, field service, IoT & Smart Services on an accelerated timeline.
Salesforce Enablement Quick Start
We are proud to offer Salesforce Enablement Quick Start to our Fluido customers, as we are one of the chosen Salesforce partners worldwide.
Salesforce Maps Quick Start
As one of only six selected Salesforce partners worldwide we are proud to offer Quick Start Growth and Quick Start Plus for Salesforce Maps and Territory Planning to our Fluido customers.
Fluido Runway: Business & Technology Accelerators
Fluido Runway is a business and technology accelerator that gives you ideas and inspires you to take your business to the next level with new Salesforce technology.
Fluido Care: On-going Services and Enhancements
Fluido Care is a services framework to maintain and enhance Salesforce in your organization. You have flexibility, get access to expertise and stay up to date.