Power your digital transformation
Salesforce for Energy & Utilities
Use data to energise your digital-first customer engagement
Consumers prefer using digital channels with their energy providers. At the same time, companies need to tightly integrate their digital services with the service offered by customer service agents for a seamless customer experience. Currently, there are gaps in the experience, so the energy and utilities sector needs to develop its services to answer these needs.
Download this guide to understand:
- How to take advantage of data and use that to manage digital customer engagement
- How to develop customer-centricity and customer journey
- How to offer personalized service and self-service
Now is the time to transform your business. And it is not about some shiny new technology program magically solving all problems. It’s about better collaboration and engaging with customers, being more efficient, and making more informed decisions based on data.
How Salesforce Energy & Utilities Cloud can boost your digital transformation
Move your customers to the center of both your service and engagement with the Salesforce Energy & Utilities Cloud. Empower your organisation for personalised and responsive services by centralising all your customer data on one single and flexible platform.
Salesforce Maps Quick Start
As one of only six selected Salesforce partners worldwide we are proud to offer Quick Start Growth and Quick Start Plus for Salesforce Maps and Territory Planning to our Fluido customers.
Fluido Runway: Business & Technology Accelerators
Fluido Runway is a business and technology accelerator that gives you ideas and inspires you to take your business to the next level with new Salesforce technology.
Fluido Care: On-going Services and Enhancements
Fluido Care is a services framework to maintain and enhance Salesforce in your organization. You have flexibility, get access to expertise and stay up to date.
Fluido Guide: Strategy and Advisory Services
Fluido Guide is a strategy guidance and advisory service to help you get rapid insight, make better decisions and shape your digital future with Salesforce.