Consumer Experience Showcase
The b2c space is transforming. Now the consumer is very much leading the way, equipped with technology that is constantly connected to your brand. The consumer expects a unified customer experience across all their preferred channels — and they want the experience with your brand to be both entertaining and effortless.
A central overview of your customer relationship — with no siloes in your processes or IT architecture — is vital to providing this experience. Salesforce is in a unique position to provide an end-to-end customer experience across channels, devices and processes.
Fluido Industry Teams
Fluido supports many leading Nordic consumer businesses on their journey toward a digital future with Salesforce. Our industry expert teams can help you to connect the dots between data, processes and systems to deliver a future-proof customer platform based on Salesforce best practices.
An end-to-end solution for the entire customer journey
Find more business and deliver intelligent customer experiences across channels
Create personalized, intelligent shopper journeys on any device.
Keep your customers and increase their satisfaction.
Transform your customer and employee experience.
Create a seamless experience across applications.
Understand your business and take action on insights.
Get inspired by our customers
St1: Customer Experience and Customer Satisfaction in the New Digital Era
Read how Fluido helped St1 to get a 360-degree view of the customer with Salesforce and made sales reps and customer service spend significantly less time on administration-related issues.
Stokke: A Flexible System for a Flexible Company
With Salesforce CRM enabled by Fluido, Stokke's sales team can do everything on their iPads: place orders when visiting the stores, make visit reports, and follow up with their customers.
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