Salesforce Data & Analytics
Create value to your Business and to your Customers by augmenting your company’s Data & Analytics capabilities
Integrated solutions, the Internet of Things, increased connectivity and sophisticated data gathering have led to a shift toward an information-based economy. The value of your data relies on how well you can capture, integrate, analyze it and in turn how well you are able to take action and monetize it.
Applications of data and analytics
When it comes to customer processes of an enterprise such as CRM, Marketing, Sales or Service, we typically see two angles to using and applying data:
- Business Performance, where taking the pulse of your actions and processes will indicate how an enterprise can take control and influence its bottom line results (eg. Service Process Efficiency Optimization, Marketing Mix Modeling, etc.).
- Customer Insights will help you understand who are your brand audiences, your sales prospects and your current customers, and how your offering and services will increase the value you bring to them (eg. Customer 360 View, Audience Segmentation, Lead Scoring, Account Health, Recommendation Engines, Experience Personalization, Churn Management, etc.).
Fluido helps you shape and grow your data-driven business practice by defining and shaping your customer data in a way that your enterprise you be fully in control of your business performance and customer insights.
Gain rapid insight into your business with Einstein Analytics Apps
In a world full of data, it is vital to be able to get meaningful insights and understanding of your company data to make better analysis and decisions. If you would like to get your reporting to the next level in Salesforce or if you are just curious about Einstein Analytics, this webinar is for you.
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Fluido Experience and Value
Fluido’s team of experienced Data Consultants, Business Analysts and Data Scientists has a combined skill set in Data Management and Visualization, Analytical Modeling and Business Insights, Data-Driven Business Consulting. At Fluido, we are leveraging one of the biggest teams of specialists in the Nordics for automating and enhancing all customer processes (B2B and B2C, Marketing, Sales, Service) in all major industries.
We realize data integrations within and around your Salesforce environment and produce the performance and customer insights needed by your enterprise.
We offer recommendations relevant for your business context, design and create integrated datasets and build astonishing AI products and dashboards for your teams.
Contact us today to discuss how to generate maximum business value from your Customer Data!
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Analytics Practice Lead
Create an effortless customer service experience across channels to increase customer satisfaction.
Salesforce Sales and CPQ
Find more business, increase efficiency and your win-rate to maximize revenue