Salesforce Experience Cloud
Deliver seamless digital customer experiences with Salesforce Experience Cloud
Deliver customer-first digital experiences with Salesforce Experience Cloud. Whether your goal is to increase customer satisfaction or revenue (or both), we can help you transform your business with a personalized interface for your customers, partners, or employees using Salesforce Experience Cloud.
Connected customer experience
Today’s connected customers expect highly personalized and quality customer experience.
At Fluido we are heavily focused on adding value to your business. Therefore our entry point and approach to all our projects is to identify your business needs and pain points first. The more we understand your business model and the KPIs that drive it, the better we can help you to grow your business. The final step of this process is to agree with you on a definition of success for the upcoming project.
Moving forward we help you to draft processes that best fit your business needs and the identified KPIs. We transfer those processes into a complete system landscape that includes Salesforce Experience Cloud to enable a seamless customer experience. We make sure that your new solution and all the communication is meeting your branding and design requirements.
All this finally results in a state of the art end-to-end customer experience at the highest quality standards to get you the most out of your investment.
Salesforce Experience Cloud solution
With Salesforce Experience Cloud (previously known as Community Cloud) you can provide experience management, content management and personalization for your digital services.
Build personalized experiences
Engage your audience with interactive sites, apps, and portals tailored to your industry and customers. With Salesforce Experience Cloud all digital experiences are mobile optimized and responsive for an easy-to-use interface.
Integrate data from any source
Pull in data from Salesforce, third-party, or legacy sources. With all your data in one place, you can instantly deliver personalized content to your customers. Track interactions with Google Analytics.
Build and launch your experience with a few clicks
Save valuable time and connect your customers faster with Salesforce Experience Cloud. With pre-built components fast-forward your project and minimize customizations even with mobile optimized version.
Evolve on Salesforce’s trusted platform
Develop within the Salesforce Lightning framework. Build your components and your experience both with clicks and code.
Fluido delivers high value experiences
Fluido has pioneered several advanced Salesforce Experience Cloud implementations since 2012. We’ve gathered a certified and dedicated team to provide you with the best possible expertise in this area.
We design and deliver the concept and take it live with connected processes & data on the Salesforce platform. Whether you are looking to implement a large custom-built integrated community, or something simpler based on templates, we have the team and the methodology to reach your goals.
Fazer: Creating the MyFazer Community
Fluido helped Fazer to make their direct-to-consumer strategy come true by creating the MyFazer Community. The results can be seen both in over 60 000 community members and sales numbers.
Stokke: A Flexible System for a Flexible Company
With Salesforce CRM enabled by Fluido, Stokke's sales team can do everything on their iPads: place orders when visiting the stores, make visit reports, and follow up with their customers.
Connect with a Superhero
Digital Experience & Ecommerce Practice Lead
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Salesforce CPQ solutions
Bouw een robuust en efficiënt salesproces dat ook uitgebreid kan worden voor facturering en gerelateerde financiële processen.
Salesforce Field Service Management
Salesforce Field Service management oplossing maakt onsite taakbeheer mogelijk dat realtime samenwerking bevordert.
Salesforce Service Cloud
Creëer een gebruikersvriendelijke klantenservice-ervaring via verschillende kanalen voor een hogere klanttevredenheid.
Salesforce Data & Analytics.
Creëer waarde voor je bedrijf en je klanten door de data- en analyse mogelijkheden te benutten.