Blog and news

17/08/2021

Offering personalized customer service

With a continuous commoditization of products and increasing competition in a global marketplace, there are plethora of options available for the customers. As our l…

Align Pardot tracking with your cookie consent policy (part 1/2)

Today with GDPR and similar regulations, the internet is full of different kinds of consent banners. The banners are used to request the visitors for their consent f…

Align Pardot tracking with your cookie consent policy (part 2/2)

In the first part of the blog post the background for the Pardot tracking code and its issues related to cookie consent were explained. Now it’s time to dive into …

05/08/2021

Improving customer service agent productivity

Customer service agent productivity tells how much work is done within a specific time frame. For example, if the agents are spending 5 hours of their 8 hour work da…

20/07/2021

Top 5 Learnings from Field Service Management Rollouts

Are you considering implementing a field service solution to manage your field operations, technicians and assets? In this blog post, we will share our top practical…

29/06/2021

Fluido 5.0 rapid expansion to Europe and leadership changes

The future opportunity What an exciting future we see ahead of us! While there still is a level of uncertainty with the global pandemic, we have seen the spirits go …

22/06/2021

Culture gives business its wings

According to the study, the most important factors that the employees chose for one’s work actualize very well at Fluido. Among these were for example work-lif…