Blog and news
14/05/2020
4 tips for data driven marketing automation
1. The importance of gathering data Email marketing is proven to be an important tool in customer retention, especially when done correctly. Just sending out a bunch…
Read Article31/03/2020
Salesforce Marketing Automation Governance in a Global Environment
Work smart, not hard One of the positive byproducts for implementing marketing automation such as Salesforce Marketing Cloud and related governance models in any c…
Read Article29/01/2020
Find Out Your Best Course of Action with Einstein Discovery
Salesforce Einstein Discovery is an AI-powered tool that comes as a part of the Salesforce Einstein Analytics Plus package together with Salesforce Einstein Analytic…
Read Article19/12/2019
Holiday Greetings from Fluido 2019
Dear Friends, It’s hard to believe the Christmas season is already upon us, and we are preparing for a well-deserved rest with family and friends. From a business …
Read Article29/11/2019
The New Age of Human-Centric Service is Here
The 2019 Dreamforce week in San Francisco was full of interesting news from Salesforce and ISVs. This year, the Service Cloud and Field Service keynotes were aligned…
Read Article05/09/2019
Why and how leading companies are personalizing their customer service experiences
Personalization of customer service experience is a hot topic. Why? Because we are living in a world of endless options and an empowered buyer. Customers can switch …
Read Article09/08/2019
Bringing your data to life with Einstein Analytics
Now that we’ve clarified this, we can move to how Einstein Analytics fits in the picture. Einstein Analytics helps businesses to understand the vast amount of data…
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