Blog and news

Project management in a global environment – Tobias M.

Back in Germany, Tobias studied classic applied computer science. He worked in e-health sector for three years, mainly with radiology and clinic management software.…

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Why digital transformation is about giving

Digital services involve employees across departments, since most of our processes and data are tied into the customer relationship. This affects how we work and col…

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How can CPQ solutions boost your bottom line?

CPQ is currently one of the hottest topics around CRM. Increasingly many companies are improving their operational efficiency by streamlining their lead to delivery …

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Fluido Favorites Summer’17

Lightning Experience Lightning experience has gone a long way since its first release in 2015 and now we feel that it’s so good that most companies should migrate …

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Salesforce Xchange EMEA Recap

Cloud technology has transformed E-Commerce There is a buzzword that you hear all the time around E-Commerce: Omnichannel. Omnichannel is about harmonizing the buyin…

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Social Media: the Future of Customer Service

Responding to a complaint on social media increases customer advocacy by up to 25%, conversely not responding to a complaint decreases customer advocacy by as much …

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Fluido doubles its Salesforce Admin training power

This dynamic duo has more than 20 years of combined experience implementing and managing Salesforce projects. The expertise they bring consolidates Fluido’s po…

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