Blog and news

4 tips for data driven marketing automation

1. The importance of gathering data Email marketing is proven to be an important tool in customer retention, especially when done correctly. Just sending out a bunch…

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Salesforce Marketing Automation Governance in a Global Environment

Work smart, not hard One of the positive byproducts for implementing marketing automation such as Salesforce Marketing Cloud and related governance models  in any c…

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Find Out Your Best Course of Action with Einstein Discovery

Salesforce Einstein Discovery is an AI-powered tool that comes as a part of the Salesforce Einstein Analytics Plus package together with Salesforce Einstein Analytic…

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Holiday Greetings from Fluido 2019

Dear Friends, It’s hard to believe the Christmas season is already upon us, and we are preparing for a well-deserved rest with family and friends. From a business …

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The New Age of Human-Centric Service is Here

The 2019 Dreamforce week in San Francisco was full of interesting news from Salesforce and ISVs. This year, the Service Cloud and Field Service keynotes were aligned…

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Why and how leading companies are personalizing their customer service experiences

Personalization of customer service experience is a hot topic. Why? Because we are living in a world of endless options and an empowered buyer. Customers can switch …

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Bringing your data to life with Einstein Analytics

Now that we’ve clarified this, we can move to how Einstein Analytics fits in the picture. Einstein Analytics helps businesses to understand the vast amount of data…

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