23/01/2025
Personalise the learning experience with Salesforce for Education
A good example is Salesforce Education Cloud, an AI-powered industry cloud for education. As part of the Salesforce ecosystem, it delivers a 360-degree view of each …
Read Article18/12/2024
AI in higher education: Offer personalised admissions guidance through Agentforce
The widespread use of legacy systems and manual processes doesn’t make things any easier, as there is a growing need for automation. This technology can result…
Read Article11/12/2024
7 Strategic benefits of implementing Salesforce’s Agentforce
According to Goldman Sachs Research, artificial intelligence (AI) increases work productivity by an average of 25%. Generative AI, in particular, can boost productiv…
Read Article5 Ways companies can leverage Agentforce to achieve personalisation at scale
Consumers expect personalised experiences at every touch point and across all channels. Providing them with intuitive interfaces, tailored interactions, and product …
Read Article03/12/2024
Agentforce 101: build custom AI agents tailored to your business needs
AI is disrupting entire industries, from healthcare and education to manufacturing. For example, Salesforce’s Agentforce enables enterprises to automate nearly…
Read Article28/11/2024
Detour or Highway – how to build partnerships for a successful Salesforce journey?
The million dollar questions are: How does one as a company avoid the pitfalls and build a partnership that works? What are the key success factors to focus on? Ba…
Read Article27/08/2024
Uncovering Dreamforce: maximise your experience at the Salesforce conference with our tips
Each year, Salesforce enthusiasts and professionals gather worldwide to attend Dreamforce, the main event in the Salesforce ecosystem. With its power-packed sessions…
Read Article20/08/2024
Dreamforce 2024: plan your agenda
Dreamforce is bigger and better than ever, with over 1,500+ sessions packed full of innovation and insights. Salesforce recently published the Dreamforce sessions ca…
Read Article24/07/2024
Why your product service offering might be missing the mark
The product-centric trap Many manufacturing companies remain heavily focused on their products, driven by engineering and technical specifications. While this approa…
Read ArticleDriving service business growth in manufacturing: insights and strategies
Today, the concept of servitisation is reshaping these models with advancements in mobile, cloud, and computational technologies. However, realising this potential r…
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