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Personalise the learning experience with Salesforce for Education

A good example is Salesforce Education Cloud, an AI-powered industry cloud for education. As part of the Salesforce ecosystem, it delivers a 360-degree view of each …

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AI in higher education: Offer personalised admissions guidance through Agentforce

The widespread use of legacy systems and manual processes doesn’t make things any easier, as there is a growing need for automation. This technology can result…

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7 Strategic benefits of implementing Salesforce’s Agentforce

According to Goldman Sachs Research, artificial intelligence (AI) increases work productivity by an average of 25%. Generative AI, in particular, can boost productiv…

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5 Ways companies can leverage Agentforce to achieve personalisation at scale

Consumers expect personalised experiences at every touch point and across all channels. Providing them with intuitive interfaces, tailored interactions, and product …

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Agentforce 101: build custom AI agents tailored to your business needs

AI is disrupting entire industries, from healthcare and education to manufacturing. For example, Salesforce’s Agentforce enables enterprises to automate nearly…

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Detour or Highway – how to build partnerships for a successful Salesforce journey?

The million dollar questions are: How does one as a company  avoid the pitfalls and build a partnership that works? What are the key success factors to focus on? Ba…

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Uncovering Dreamforce: maximise your experience at the Salesforce conference with our tips

Each year, Salesforce enthusiasts and professionals gather worldwide to attend Dreamforce, the main event in the Salesforce ecosystem. With its power-packed sessions…

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Dreamforce 2024: plan your agenda

Dreamforce is bigger and better than ever, with over 1,500+ sessions packed full of innovation and insights. Salesforce recently published the Dreamforce sessions ca…

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Why your product service offering might be missing the mark

The product-centric trap Many manufacturing companies remain heavily focused on their products, driven by engineering and technical specifications. While this approa…

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Driving service business growth in manufacturing: insights and strategies

Today, the concept of servitisation is reshaping these models with advancements in mobile, cloud, and computational technologies. However, realising this potential r…

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