Blog and news
27/06/2025
Scaling infrastructure for 5G and beyond
Competition from over-the-top (OTT) platforms, alternative connectivity providers, and new market entrants doesn’t make things any easier. To stay ahead of the cur…
Read Article22/04/2025
Fall in love with Tech and AI, but don’t forget the human
But here’s my question: Are we truly thinking about the customer, or are we just striving for efficiency, and what does efficiency mean for us? Too often, whe…
Read Article09/04/2025
How universities can gain a holistic view of their students with Salesforce for Education
Universities have the means to bring student data together, but the challenge lies in making it more accessible, actionable, and seamlessly integrated into their ope…
Read Article07/04/2025
Partnerships support business agility
In the digital and AI world, where everything is moving fast, if we are slow in delivering values, we will lose the competition and, thereby, business. Traditional w…
Read Article18/03/2025
Unlock actionable insights with CRM Analytics
Enterprises can tap into their CRM data to automate sales and marketing processes, optimise customer interactions, and streamline reporting, among other activities. …
Read Article23/01/2025
Personalise the learning experience with Salesforce for Education
A good example is Salesforce Education Cloud, an AI-powered industry cloud for education. As part of the Salesforce ecosystem, it delivers a 360-degree view of each …
Read Article18/12/2024
AI in higher education: Offer personalised admissions guidance through Agentforce
The widespread use of legacy systems and manual processes doesn’t make things any easier, as there is a growing need for automation. This technology can result…
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