19/09/2021
Self-service in complex B2B sales
As a consumer, many of us are already accustomed to using self-service portals and apps — whether we’re checking personal medical information or customising a ca…
Read Article29/11/2019
The New Age of Human-Centric Service is Here
The 2019 Dreamforce week in San Francisco was full of interesting news from Salesforce and ISVs. This year, the Service Cloud and Field Service keynotes were aligned…
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