Blog and news
13/02/2018
Project management in a global environment – Tobias M.
Back in Germany, Tobias studied classic applied computer science. He worked in the e-health sector for three years, mainly with radiology and clinic management softw…
Read Article09/11/2017
Why digital transformation is about giving
Digital services and digital transformation involve employees across departments since most of our processes and data are tied to the customer relationship. This aff…
Read Article21/06/2017
Fluido Favorites Summer’17
Lightning Experience Lightning experience has gone a long way since its first release in 2015, and now we feel that it’s so good that most companies should migrate…
Read Article20/06/2017
Salesforce Xchange EMEA Recap
Cloud technology has transformed E-Commerce. There is a buzzword that you hear all the time around E-Commerce: Omnichannel. Omnichannel is about harmonising the buyi…
Read Article07/03/2017
Social Media: the Future of Customer Service
Responding to a complaint on social media increases customer advocacy by up to 25%; conversely, not responding to a complaint decreases customer advocacy by as muc…
Read Article17/02/2017
Fluido doubles its Salesforce Admin training power
This dynamic duo has more than 20 years of combined experience in implementing and managing Salesforce projects. The expertise they bring consolidates Fluido’s…
Read Article31/01/2017
Release Favorites: Salesforce Spring ’17
Here we are again! Salesforce Spring 17 release is out soon, and we are excited to see new functionalities which take place. Salesforce customers contributed and vot…
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